About

International Customer Success professional with over 6 years of experience helping global enterprises achieve positive business outcomes (PBOs) through innovative IT solutions and strategic account management.

I have managed a portfolio of 15 multinational accounts, driving Gross and Net Retention Rates (GRR/NRR) and accelerating their digital transformation by adopting scalable SaaS solutions that streamline workflows, enhance security, and drive operational efficiency.

Holder of a Master of Science from IESEG School of Management, specialized in International Negotiation and Sales.

I hold certifications in:

  • Cloud Administration
  • Netskope Cloud Security Sales
  • Zscaler Certified Sales
  • DevOps
  • Service Integration And Management
  • Sustainable Tech

Servant Leader, Strategic Visionary, Change Enabler